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Terms & Conditions

Welcome to Purulia Travels. By accessing our website and using our services, you agree to the following terms and conditions.

Booking & Payment

Booking Confirmation: Your booking will only be confirmed after we receive the required advance payment.
Payment Methods: We accept bank transfers, credit/debit cards, UPI, and other approved payment methods.
Balance Payment:

  • For Hotels: The remaining balance is due upon check-in at the hotel.
  • For Tours and Cars: The remaining balance is due when you meet our partner at the designated meeting point.

Pricing Policy: Prices may change without notice. However, the price you see at the time of booking will remain the same for your Hotel, Tour, or Car booking.

Cancellations & Refunds

By the Client: Cancellations must be made through your user account on our website. Refunds, if applicable, will be processed based on the cancellation timing and any related expenses.
By Purulia Travels: We may cancel a booking due to unforeseen circumstances. If this happens, we will offer you an alternative arrangement or a full refund.

Client Responsibilities

Valid Travel Documents: Clients must ensure they have all necessary travel documents, including invoices or confirmation emails, as well as a government-issued ID.
Health & Safety: Clients are responsible for following health advisories and local regulations at travel destinations.
Conduct: Any illegal or disruptive behavior may result in the termination of services without a refund.

Limitation of Liability

We are not responsible for any losses caused by delays, accidents, natural disasters, or government restrictions.

Use of Website

You agree not to use our website for unlawful purposes, such as violating copyright laws, transmitting harmful code, or engaging in fraudulent activities. We may terminate your access if you violate these terms.

Accuracy of Information

We strive for accuracy but cannot guarantee that all information on our website is error-free or up to date. Clients are encouraged to verify details before making bookings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or services of these external sites.

User Feedback & Comments

Any feedback, suggestions, or comments you provide may be used by Purulia Travels without any obligation for compensation or confidentiality.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of India. Any disputes will be resolved through arbitration or legal proceedings in the appropriate jurisdiction.

Amendments

Purulia Travels reserves the right to update these terms and conditions at any time. Any changes will be posted on this page with an updated revision date.

Contact Information

For any questions or concerns about these Terms & Conditions, please contact us at contact@puruliatravels.com.

By using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.